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RCGP Scotland Practice Team of the Year Award 2017/18

We are delighted to announce that our practice has been awarded the Royal College of General Practitioners Scotland 'Practice Team of the Year' award for 2017/18. This award has been made for our involvement in the Govan SHIP Project which helps to improve the health and social care of our patients. The Govan SHIP Project is also being undertaken by the Blue Practice Govan, The Green Practice Govan and Dr Mair and Partners Govan. We are are very proud and honoured that our work has been recognised in this way by the RCGP.

As part of the Govan SHIP Project we have been able to employ the services of an Advanced Physiotherapy Practitioner (Mr Eden Keillar). Eden is a highly experienced physiotherapist and will be with our practice on Thursdays and Fridays. He can be seen by any of our patients from aged 14 upwards. Please speak to our reception staff if you would like to book a physiotherapy appointment directly.

Patient Rights and Responsibilities

You have the right:

  • To be treated with courtesy, dignity and respect.
  • To be informed if you will be kept waiting more than 30 minutes past your appointment time.
  • To request a home visit if your illness or infirmity renders you housebound.

You have the responsibility:

  • To extend courtesy and politeness to the Practice team.
  • Not to misuse appointments that might be needed for other patients.
  • To inform us in advance if you’ll be unable to keep your appointment or if you’ll be late.
  • Not to request a home visit unless strictly necessary.
  • The doctor has the right and responsibility to make a final decision whether a home visit will be made.

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