Noticeboard

For all COVID related health enquiries only - please click COVID HUB for more info or dial 111 any time of day or night. Please contact the practice for all health matters not relating to COVID 19.

Due to the recent Coronavirus outbreak we will be changing our appointment system on a temporary basis from Monday 16th March 2020. Anyone calling for an appointment will be asked to leave a phone number and then called back by a GP to discuss their problem. This is to minimise exposure risks to both patients and staff. For the same reason, online booking of appointments has also been suspended.

Any appointments booked prior to this point will go ahead as planned.

To minimise the number of patients who have to come to the practice we will not be performing smears or other routine procedures such as minor surgery until the coronavirus situation stabilises

Coronavirus  - for the latest and most up to date information please see https://www.nhsinform.scot/coronavirus

See below for info on Coronavirus testing and how to self isolate if needed

Do not visit the surgery if you are unwell and have recently travelled to an area affected by the virus: please check the above website or call the surgery to discuss

RCGP Scotland Practice Team of the Year Award 2017/18

We are delighted to announce that our practice has been awarded the Royal College of General Practitioners Scotland 'Practice Team of the Year' award for 2017/18. This award has been made for our involvement in the Govan SHIP Project which helps to improve the health and social care of our patients. The Govan SHIP Project is also being undertaken by the Blue Practice Govan, The Green Practice Govan and Dr Mair and Partners Govan. We are are very proud and honoured that our work has been recognised in this way by the RCGP.

As part of the Govan SHIP Project we have been able to employ the services of an Advanced Physiotherapy Practitioner (Mr Eden Keillar). Eden is a highly experienced physiotherapist and will be with our practice on Thursdays and Fridays. He can be seen by any of our patients from aged 14 upwards. Please speak to our reception staff if you would like to book a physiotherapy appointment directly.

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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